Warranty
Limited Lifetime Warranty
Stevens Tool Co. products are backed by a Limited Lifetime Warranty covering manufacturing defects in materials and workmanship for the lifetime of the product under normal intended use.
If a product is found to have a manufacturing defect, Stevens Tool Co. will, at its discretion, repair or replace the item with the same or comparable product.
This warranty does not cover:
- Normal wear and tear
- Cosmetic damage or finish wear
- Scratches, dents, or surface marks from carry or use
- Misuse, abuse, neglect, or improper use
- Modifications or unauthorized alterations
- Damage caused by improper maintenance
- Loss or theft
Because EDC gear is designed to be used and carried, cosmetic wear over time is considered normal and is not covered under this warranty.
To begin the warranty process, please contact Stevens Tool Co. at stevenstoolco@gmail.com or submit the contact form below. Once your request has been reviewed and approved, you will be provided shipping information.
Stevens Tool Company LLC (Stevens Tool Co.) is not responsible for lost or stolen packages, shipping delays, or carrier-related errors once an order has been transferred to the shipping provider.